FAQ

How Is My Data Processed?
Available in: Axsy Mobile for Salesforce, Axsy Field Service, Axsy Public Sector, Axsy Retail Execution During your use of the Axsy Mobile App you are co...
Mon, 27 Mar, 2023 at 5:20 PM
Is the Axsy Mobile App Database Encrypted?
Available in: Axsy Mobile for Salesforce, Axsy Field Service, Axsy Public Sector, Axsy Retail Execution Yes. The Axsy Mobile App uses a local database th...
Mon, 27 Mar, 2023 at 5:17 PM
How Long Does the App Database Persist?
Available in: Axsy Mobile for Salesforce, Axsy Field Service, Axsy Public Sector, Axsy Retail Execution The app database – that stores all the data synce...
Mon, 27 Mar, 2023 at 5:24 PM
What Barcode Formats are Supported for Scanning?
Available in: Axsy Mobile for Salesforce, Axsy Field Service, Axsy Public Sector, Axsy Retail Execution and Axsy Smart Forms The following barcode format...
Wed, 22 Feb, 2023 at 4:59 PM
Can I Log Out of the App if There Are Items in the Pending Uploads Queue?
Available in: Axsy Mobile for Salesforce, Axsy Field Service, Axsy Public Sector, Axsy Retail Execution Users can logout if there are errors still in the...
Mon, 27 Mar, 2023 at 5:34 PM
Can I Use Native Map Routing While Offline?
Available in: Axsy Mobile for Salesforce, Axsy Field Service, Axsy Public Sector, Axsy Retail Execution When your device is offline, the data displayed b...
Mon, 27 Mar, 2023 at 5:39 PM
What Triggers the "Slow network detected" Banner in the Mobile App?
Available in: Axsy Mobile for Salesforce, Axsy Field Service, Axsy Public Sector, Axsy Retail Execution The "Slow network detected" banner will...
Fri, 15 Sep, 2023 at 3:22 PM
How do I create a Field Service Lightning App Extension?
Available in: Axsy Mobile for Salesforce, Axsy Field Service, Axsy Public Sector, Axsy Retail Execution Please refer to: Axsy How to make Smart F...
Wed, 29 Mar, 2023 at 8:40 PM
How to customize Axsy App’s Main Navigation Menu?
Available in: Axsy Mobile for Salesforce, Axsy Field Service, Axsy Public Sector, Axsy Retail Execution It is possible to configure additional objects...
Wed, 15 Nov, 2023 at 10:11 AM
How does Axsy App’s Sync work with Salesforce Data Permissions?
Available in: Axsy Mobile for Salesforce, Axsy Field Service, Axsy Public Sector, Axsy Retail Execution When a user logs in to the Axsy Mobile App, t...
Wed, 15 Nov, 2023 at 10:18 AM
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